Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The Personal Risk Services Operations group provides custom solutions support for high net worth customers and transactions.
The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Group Personal Excess and Custom policies. The Customer Service Coordinator will partner with our Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies and prepare accounts for renewal.
* Strong attention to detail * Quality driven * Strong math skills * Excellent communication skills, verbal/written and interpersonal * Ability to complete multiple tasks and balance competing priorities efficiently * Ability to adapt and learn new systems and applications * Excellent customer service skills * Strong time management and organizational skills * Personal accountability * Team player with the ability to work independently * Excellent problem solving/troubleshooting and decision making skills * Ability to build and maintain customer relationships * Results oriented; ability to manage expectations for delivering tasks and assignments * Self-motivated and enjoys working in a fast paced environment * Innovative/forward thinker
* Strong PC skills including proficiency in Microsoft Word and Excel * Knowledge of Commercial processing systems including CUW, WIP, E-premium, Customarq, APEX a plus but not required
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.